As part of the Financial Services Industry in the UK, Lease Comparison is regulated by the Financial Conduct Authority (also known as the FCA). One of the key priciples of the FCA is 'Treating Customers Fairly' (or TCF).
The FCA has set out 6 clear 'outcomes' for what consumers should be able to expect when dealing with a firm that they regulate.
Treating Customers Fairly is at the heart of how we engage and inform our clients. We don't forget that our clients have many choices when they are looking to lease a new car and we are pleased and thankful that they have chosen us! To make sure that the outcomes set by the FCA are met in the way we provide our day to day service, we have the following procedures in place:
If you feel there is a problem during the process or with our service, we would like to hear from you and we will do all we can to help. Your opinion is very important to us and your feedback is key to finding ways we can improve the service we offer.
Please visit our Complaints Procedure page, where you will find details on how to contact us, what you can expect us to do next and who you can refer the case to if you feel we have not addressed your complaint.
* All vehicle images and information on this site are provided by third parties and are for illustration and reference purposes only, they may not be accurate representations. Please see the vehicle brochure from the manufacturer for vehicle details.
T: 01442 920 920
F: 0844 357 1790
Lease Comparison Ltd
1 - 3 St Albans Hill
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LEASE COMPARISON LTD IS AN APPOINTED REPRESENTANTIVE OF NORTHRIDGE CARS LTD, WHO ARE AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY. We are a credit broker and not a lender, which means we can introduce you to a limited number of finance providers, who may pay us a commission.
Lease Comparison Ltd is a company registered in England and Wales. Company number 0888 3152 │ BVRLA Leasing Broker Registration Number: 1965 │ Financial Conduct Authority Reference Number: 707403 │ ICO Registration Number: ZA126604 │ VAT Registration Number: 204078831 │ Registered office: 1-3 St Albans Hill, Hemel Hempstead, HP3 9NG.
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