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17th Oct 2017 - Give our team of Leasing Consultants a call on 01442 920 920 for a tailored quote !

Initial Disclosure Document for Lease Comparison Ltd

As part of the financial services industry, Lease Comparison Ltd is required by the Financial Services Authority (FCA, who regulates our industry in the UK) to provide you with an ‘Initial Disclosure Document’ to help you decide whether our services are suitable for you. We would also like to give you some information on how we make money and what you can do if you are ever unhappy with our service, so that we can improve in the future.

Who are we?

Lease Comparison Ltd is a limited company, registered in England and Wales. Our registered office is 1-3 St Albans Hill, Hemel Hempstead, Hertfordshire, HP3 9NG. We are a credit broker and not a lender, which means we can introduce you to a limited number of finance providers, and they may pay us a commission to do this. We are an appointed representative of Northridge Cars Ltd which is authorised and regulated by the Financial Conduct Authority. Our ‘Financial Conduct Reference Number’ is 707403. You can verify this by contacting the FCA on 0800 111 6768 or by viewing their online register at www.fca.org.uk. We are also a leasing broker member of the British Vehicle Rental and Leasing Association; our membership number is 1965.

What products do we offer?

We offer a range of vehicle leasing facilities using a panel of carefully selected lenders and funders. In some instances, we also receive a commission from these lenders. We will only quote you on Contract Hire, Personal Contract Hire and Finance Lease products, so we also recommend you look elsewhere for quotes on Personal Contract Purchase or Hire Purchase, if you might require them.

What services do we provide?

We will provide you with general information about our finance products and answer any questions you might have, and we will send you quotations based on the rates offered by our selected funders. Throughout this process, we will ask for information regarding your personal circumstances and objectives, to help us identify your needs. It’s really important you provide us with accurate information to help us narrow down the section of different funders’ details and information we send you.

When we send you a quotation, we will also provide you with our ‘Key Features of Leasing’ document, which outlines the main features and limitations of Contract Hire and Personal Contract Hire, to help you make your own choice on whether to proceed.

What will you have to pay us for our service?

We charge an administration fee of £299 for our service, which is not subject to VAT. This is payable when you place your order with us, after your application for finance has been approved. We do not charge you to apply for a credit line with our lenders. We will send you a separate ‘Information Notice’ with your order form to make sure you are aware of this. You may also have a 14 cooling off period after placing your order with us, but if you cancel after this cooling-off period has ended, you will have to pay a cancellation fee equal to 3 months rental, plus any costs passed on to us by the supplying dealership.

Confidentiality and Data Protection

Throughout the process of obtaining finance for you, we will need to collect personal information from you - some of which we will be required to pass on to one of more of our selected partners and funders to help them make a credit decision. We will not disclose your information to any parties outside of our group of funding partners and will never sell your information on. You can request the details of all the parties we work with at any time. We are registered with the Information Commissioner’s Office for the purposes of Data Protection; our registered number is A8059098.

What to do if you have a complaint

We believe that all businesses have a duty to learn from mistakes, and should use the feedback they receive to adjust to the needs of their clients. If you have any concerns or complaints at any time, we would like to hear from you and would like to try to rectify the situation. If you have a concern or complaint, you can call us on 01442 920 920; you can email moreinfo@leasecomparison.co.uk; or you can write to Lease Comparison Ltd, 1-3 St Albans Hill, Hemel Hempstead, Hertfordshire, HP3 9NG. You can also visit www.leasecomparison.co.uk/complaints-procedure for more information.

If you are not happy with our final response you can also refer your case to the Financial Ombudsman for free, but you must do this within 6 months of our final response letter. Visit www.financial-ombudsman.org.uk/complaints for more information.

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